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Dorset Home Choice

Housing Options

Housing Options

Take a look at Low Cost Home Ownership, Mutual Exchange and Private Rental...

Help & FAQ

Help & FAQ

Frequently asked questions about and the bidding process...

Welcome to Dorset Homechoice

For people wishing to apply for housing in Bournemouth, Christchurch or Poole.

If you have applied to join the housing waiting list, or you are thinking of doing so, please note that it is unlikely that you will receive an offer of accommodation unless you have a significantly urgent need to move. This is because the demand for housing far outweighs the availability and, at the moment, BCP Council has around 5,000 households on the housing waiting list.

If your need to move is low, have you considered other options which would mean that you could stay where you are?

It is important that you consider all of your housing options and that you look to the private sector to resolve your need, or you look for a mutual exchange if you are a social housing tenant. The housing waiting list is not the solution for most people.

If you are homeless, threatened with homelessness, or fleeing harassment, violence or abuse then please telephone us on 01202 451467.

Please note: We are currently experiencing a significant increase in the numbers of people applying to join the housing waiting list across Bournemouth, Christchurch and Poole. This means that we are taking longer than usual to assess applications. This also means that we are not able to respond to every enquiry, particularly those asking if we have received an application or supporting documents. If you have recently applied, but have not heard anything, please rest assured that we have received your application and that we will be in touch with you shortly.

Below are some of the questions we regularly receive, which may answer any queries you have:

Why can’t I log in to my account? Once you have applied to join the register, you cannot log back in to your account until we tell you that it has been made live.

How do I provide you with my documents? If you have access to a scanning machine, you can scan these and email them over to us. Due to Covid 19 our offices are not open but you can also photograph your documents and send these to us as well. You just need to make sure that they are good quality and that we can easily read them. We will need to see original documents if you were to be offered a property but will contact you about that, if you are going to be put forward for a property. You can send these to:

I sent in my documents but haven’t heard anything Once we’ve received all of the documents, it usually takes 28 days for us to finish assessing your application but, due to the current level of applications, this is taking longer and you should hear from us within 15 weeks.

I placed a bid on a property, am I going to be put forward for it? If you are successful, we will contact you so you don’t need to contact us. If you haven’t heard from us within 3 days of the advert closing, it means that you haven’t been successful this time.

To see what properties are available for bidding please log in to your account.

New applicants

Step 1 – applying to register

You will need to apply to register with the Homechoice scheme before you can bid for properties. Once registered you will be able to bid for properties within the areas you are eligable.

apply now

Once you have applied, proofs will be required - click here for more information

Step 2 – bidding for properties

When you have received notification that your application has been accepted you can begin to bid for properties. To do this you need to create an account. This is separate to the account you created to register with the scheme.

create a new account

Existing applicants

Existing applicants can return to the site at any time to bid for properties. Simply click the log in option in the top right hand corner of this page and enter your account details.


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