Bidding by Internet and Telephone

Internet Bidding

The quickest and easiest way to bid is through our website www.dorsethomechoice.org You will need your Bournemouth HomeChoice number and date of birth to log in. On the website, you can see all the properties available, place bids for the ones for which you are eligible and get personalised feedback.

Making your bids by Telephone

1. To begin making your bids dial: 01202 454 700

2. You will hear: “Welcome to the Bournemouth HomeChoiceBidding Line, Please enter the number section of your Bournemouth HomeChoice Number.”

3. You should now enter the numerical part of your Bournemouth HomeChoice Number only. EG. If your Reference number is BMTH54321 you only need to type in ‘54321’. Once you have entered the correct number you will hear: “Thank you. Please enter the day number of part your birth date."

e.g. For 16/04/1960 enter 16 or for 08/01/58 enter 08 (you must put a 0 before a single number)

4. You should now enter the day number of your date of birth. Once you have entered the correct number you will hear: “Thank you. Please enter your first property reference bid number.”

5. Once you have entered the property reference number correctly you will hear: “Thank you if you would like to add an additional bid press one or press two to complete your bids.”

6. If you have pressed one you will hear: “Please enter your second property bid number or press the star key to complete your bidding.”

7. Once you have entered the property reference number correctly you will hear “Thank you if you would like to add an additional bid press one or press two to complete your bids”.

8. When you have finished bidding you will hear: “Thank you for bidding on the Bournemouth HomeChoice Bidding Line.”

If you have made errors you will hear some instructions as follows:

9. If you have made an error with your number you will hear: “I am sorry, the Bournemouth HomeChoice number you have entered is not recognised. Please try again.”

In this case re-enter your number dialling carefully making sure the number is correct

10. If you make further errors you will hear: “I am sorry, the Bournemouth HomeChoice number you have entered is not found. Please check with your registering partner and call again.”